Waterfront Reviews
Customer Reviews
Dear Brian & Monika - We are SO very grateful to you both for making the party on Saturday so wonderful. Monika in particular I thank you for being so efficient, I arrived very stressed as we had intended to be there long before the first guests and because you had everything so under control and organised I was able to relax very quickly.
What a fabulous place - pub is not the right word but I don't know what is! Very difficult to organise a party from Liverpool and although Andrew had said how nice it was I wasn't going to be really sure till I saw it myself.
I know Andrew and Kelly were thrilled with the day - I believe they only left when you turned the lights out and locked the doors! - Thank you again I wanted to say how exceptional your staff at The Waterfront, Battersea reach are. I had a Wedding reception booked with them on the 13.12.08.
The food was excellent - all our guests commented on how wonderful it was and many also commented on the exceptional service and pleasantness of the staff. The attention to detail, the courteousness and attentiveness of the bar and serving staff... in short they made the entire day a pleasure and seriously reduced my own stress level as they had everything completely under control and I could really relax and forget the schedule as I soon realized I could trust them to do it all exactly as I'd asked and to schedule.
Brian, Barney, Jess, Oliver - I don't recall all the staff names (as I met so many people/family that day) but I can't fault anything or anyone.
Brian particularly was just a joy to liaise with. Nothing ever seemed to phase him - and he was happy to meet and email whenever we needed assistance on the menu, the wines, the canapes, the music etc etc.
I know that many of the London guests will be heading back there for meals (as a couple even started organizing a date during the wedding reception) and I turn 40 shortly so will definitely be speaking to Brain about his hosting that too.
I should also say here that some of our guests were not easy people to impress. (There were many high powered banking/business people, about 6 SME company CEO's and several media and music industry business people present - all of whom are well used to the London entertaining scene, and none of whom had heard of The Waterfront before. Everyone was impressed with the food and service).
You have a great place in the The Waterfront - but it is made by the staff team you have in place and I simply wanted you to know how much we appreciated them, their hard work and their attitude.
Brian & Monika
Now the dust has settled after the weekend I wanted to drop you a quick email and say THANKYOU! We had a wonderful afternoon. Everyone complimented the food and said how amazing it was - especially the steak and ale pies. The setting was perfect for us and our area was wonderful - and not bothered by other people either which was wonderful. The bar man that was looking after us was also brilliant and made sure everyone had drinks and that the area was kept clear.
Also a special thanks to you… we were so very very pleased with our wedding reception at the Waterfront - everything we wanted.
Thank you once again and I'm sure we will see you again soon.
Suzi, Jus and Ben Scholey!
As Battersea Reach residents, we use The Waterfront on a regular basis for both quick weekday meals, lazy Sunday lunches as well as hosting private events. The local riverside setting is superb, the staff are very friendly and always helpful without exception. It's a great place to go to with kids as well, as the spacious interior and greens outside allows them to be able to play. Lisa & Bruno.
We would like to thank all of those who worked on the evening of 10 October, you made our joint 30th party and engagement celebration incredibly special. It was a brilliant night and we received so many compliments about the venue from our guests.
We were in safe hands from the start, liaising with Bali and the Head Chef about drinks, food, music and plans for the night. On the evening we didn't have to worry about a thing as Manager Brian had fully briefed all the Waterfront Staff who worked together as an attentive, fast-paced, considerate and professional team, going the extra mile to cater for our requests. The delicious food platters were top notch and had a real wow-factor. Tom loved the tasting session too! The fact that Chef was willing to wait until the right moment in the evening to cook everything was such a bonus, we really appreciated it. You let us decorate our section and then added extra special touches such as adjusting the lighting, rearranging the seating and addding the huge silver champagne cooler filled with ice to our reception area.
It made such a difference to come to a venue that really listens to what you want and then makes it happen - for the right price and in such style. There aren't many bars in London that have such a great terrace and view over the river, but more so, have Staff that are able to run such a personalised professional event and will make you feel so welcome.
Thank you all once again.
Kind regards, Hannah and Tom
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